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E-Mail Setup for Horizonz Users

Using EMAILFidelity

Mail Server Settings SMTP Mail Server: (Outgoing Mail) smtp.horizonz.com POP Mail Server: (Incoming Mail) pop3.horizonz.com

Outlook Express for Microsoft Windows Operating System

Step 1
From the Outlook Express menu bar, select Tools->Accounts

Step 2
In the Internet Accounts windows, select Add->Mail...

Step 3
The Internet Connection Wizard will interview you to gain some information. First it will ask you what name you would like to be displayed on all your outgoing mail. Usually this will be your full name.

Step 4
Next make sure the radio button next to "I already have an e-mail address that I'd like to use" is selected. Enter in your full e-mail address.

Step 5
The Internet Connection Wizard will now ask for your server information. From the pulldown menu, select IMAP (do NOT select POP3 or HTTP for server type). Also enter the incoming and outgoing mail server information.

Incoming mail server: Your ISP’s incoming mail server (pop.horizonz.com )
Outgoing mail server: Your ISP’s outgoing mail server (smtp.horizonz.com )

Step 6
Enter your username (complete email address) and your password. Check the "Remember password" box if you are the only person who ever has access to this particular machine.

Step 7
You have now configured an IMAP profile for checking your e-mail. Click 'Finish' and then 'Close' the Internet Accounts window.

Step 8
After closing the Internet Accounts window, you will be asked if you would like to download the message folders from our server. Click 'Yes' and enter your password information if prompted.

Step 9
You will now see a list of all the items which reside in your mail space on the server. You should not need to modify this information at all. It will list an Inbox, Sent Items, Drafts and Bulk. The first three are the default folders of your IMAP account. The Bulk folder will contain all messages identified as SPAM.

Step 10
Now when you view your mail folders you will see your local folders (Inbox, Outbox, Sent Items) and a list of IMAP folders. The Inbox under your IMAP folders is where your new mail will appear from now on.

Step 11
Once you have verified that your IMAP folders are downloaded, you should remove your POP e-mail profile in the Internet Accounts list. Select Tools->Accounts from the menu bar (as in Step 1) and remove the POP profile if it exists. Simply select the old profile and click 'Remove'. You will be prompted to ask for certain if you want to delete the old account. Please note that this will not delete your e-mail messages.

Your Outlook Express e-mail client should now be making its e-mail connections through the IMAP protocol.

All changes you make to your e-mail account (adding new folders, moving messages, etc...) will be instantly recognized when you use any other IMAP configured e-mail program.

Activating EMailFidelity:

Activation Process

1. Log in to your end user control panel.

2. Go to the "Password/Forwarding" section.

3. Enter only one of these three phrases in the "Forward List" box:

Enter one of the phrases above as shown in the screenshot below:

Deactivation Process

1. To deactivate EMAILFidelity for a particular account follow steps 1 and 2 of the activation process.

2. Then delete the forward command specified n the "Forward List".

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